How to Order Custom Products
Ordering customized products from our factory is simple. Here is the step-by-step process.
1
Send Your Inquiry
Use the form, email or WhatsApp. Tell us: product, quantity, and your design or logo (AI, PDF, CDR, JPG all welcome).
2
Receive Quotation
We reply within 24 hours with unit price, MOQ, sample cost and production time.
3
Approve Sample & Artwork
We send a digital proof. For most products a physical pre-production sample is available before bulk.
4
Confirm & Pay
Production starts after deposit. We share production photos as your order moves through the line.
5
Quality Check & Ship
Final inspection before packing. We arrange express (DHL/UPS/FedEx) or sea freight, with tracking.
Ordering FAQ
What information do you need for a quote?
Product type, quantity, size, material preference, and your design/logo. If you do not have a design, we can help create one.
What is your MOQ?
Many products start at just 10 pcs. We always try to accommodate first orders and small quantities — no order is too small to start.
How much does a sample cost?
Sample cost depends on the product. We often credit the sample cost against your bulk order.
How long does production take?
Typically 3–15 days after sample approval, depending on product and quantity.
What payment methods do you accept?
T/T bank transfer, PayPal and Western Union for most orders.
Do you ship internationally?
Yes, worldwide. Express, air and sea freight with full export documentation.
Get a Free Quote
Tell us what you need — we reply within 24 hours.
Get a Free Quote
Tell us what you need — we reply within 24 hours.